Making a Claim
Indoor Sports Centre Claims
Personal Injury Claims
- Select a Claim Form from the options below based on the location of your centre:
If you wish to have a claim form sent to you by post, phone JLT Sport on 1300 130 373.
- Complete all relevant sections of the Claim Form.
- Send your completed form within 180 days from the date of injury (earlier is preferable).
- The Insurer will confirm receipt of your claim and/or make contact with you should they require further information.
Important Information
The Health Insurance Act (Cth) 1973 does not permit the Insurer to contribute to any charges covered by Medicare (including the Medicare Gap).
| Examples of Non-Medicare Medical items. | Examples of items covered by Medicare. |
|---|---|
| Claimable as per the Policy Wording. | We can not reimburse you for these costs. |
|
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*Please note: MRI scans are generally claimable through Medicare, however sometimes the referrer and/or provider is not registered with Medicare. Please check with your treating physician prior to lodging your claim.
In addition, there will be no refund in respect of:
- Any expenses recoverable by You from any other insurance scheme or plan providing medical or similar coverage or from any other source except for the excess of the amount recoverable from such other policies/plans.
- Any expense to which the National Health Act (Cth) 1953 or any of the regulations made there under apply.
Public Liability Claims
If an incident occurs that you believe may lead to legal action or non-legal action by a third party, you should contact JLT Sport immediately on 1300 655 684 (preferably within 48 hours of the occurrence).
An incident may include (but is not limited to) any of the following examples:
- An individual or group asking your centre for payment of property damage caused during an activity
- Legal action against the centre for negligence (breached duty of care)
- Legal action against a director of the centre for libel, slander or other misleading statements
- An employee claiming harassment, discrimination or unfair dismissal
- An employee or volunteer stealing from centre funds
- Legal action against a coach or umpire for negligent acts, errors or omissions
Important Information
In these cases, it is important that you or other members of your centre do not admit any liability or discuss the matter with a third party.
JLT Sport’s claims staff will advise you on the correct course of action.